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Got Questions?

When are you open?

We're open (7) days a week.

Can appointments be made outside of our normal appointments?

Yes. Appointments can be accommodated after our normal business hours for a fee.

Are children allowed in the salon?

Children are allowed in the salon whether being serviced or not, as long as they are well behaved. If your child cannot be well behaved, we may ask you to leave. We do this in order to ensure the comfortability of all clients.

What types of services are offered?

Hair extensions, waxing, lashes, hair braiding, healthy natural hair care, color, and cuts.

What type of extensions do you offer?

We offer a variety of extension types. Come in and speak to one of our Glam Artists for a consultation.

How many bundles/ packs of hair is needed for an install?

We recommend bringing in at least (3) bundles/ packs of 100% human hair for a full install.

What kind of hair do you recommend?

We recommend at least 100% human hair.

Will I be charged if I bring in reused hair?

We don't charge for reused hair, unless if it's cut into jigsaw pieces.

What's included in the price?

Hair plus installation is included in braiding services. Lashes are included in lash services.

*some braiding services does not include hair*

What if I bring my own hair for braiding services?

Prices are the same whether hair is included or not. It is included to create savings for you and less hassle of searching for hair brands or types. I also work with brands that ensures effectiveness and efficient.

Do you have hair on site?

Yes. We sell an exclusive line of exotic virgin hair extensions. Call, text, come in, or just visit us on our website for details.

How should I arrive for my hair appointment?

You should arrive with clean, dry (blow dried or stretched), free of product, detangled, and ready to be serviced. A blow out service is optional for a fee if you're not able to come prepared.

Why is a deposit required?

THE DEPOSIT...I know everyone dreads it, but can you imagine how hard it is to gauge how serious a client is? A nonrefundable deposit of $25 is required to book an appointment. This ensures your desired date in our calendar and goes towards your balance. Please be advised that appointments booked without a deposit are not guaranteed a scheduled appointment slot, and may be subject to cancellation. You are allowed one reschedule with your paid deposit. The rescheduled appointment must be within (30) days of your original appointment or your deposit will be forfeited. 

How much notice is needed to cancel my appointment?

A 24 hour notice is required for cancellations.

What happens if I do a no call/ no show?

Appointments that are missed without notice may be subject to being charged in full for the service missed. No call/ No show=Booking being paid in full for future appointments.

I've never had hair extensions before, what should I expect?

The weave experience varies from person to person. We recommend a "weave virgin" to 1st begin with a partial sew-in, where the client leaves a portion of their natural hair exposed to cover the wefts, hair will be braided in a pattern as a base to sew the wefts on with a glamourous end result. The other option may be a lace closure or frontal sew-in, due to its nature, it gives the appearance of natural hair because it allows for various partings and a natural hairline when plucked.

My hair is thinning, what type of install do you recommend?

Clients that have thinning issues, a recommended to have a consultation prior to any hair extension services.

Are my braids or install supposed to be tight?

No. Braids or extensions may experience slight tension or discomfort, but shouldn't feel as if your scalp is on fire or extremely painful.

Do you use the straight back or bee hive method for installs?

No. Glamour Phase 5 uses multiple braiding patterns that are customized based on the client that are guaranteed to allow your installation to lay flat! Each client's head shape, hair length, and texture are different, so we customize each braid base according to that. Some situations may require additional fees.

My hair is short, can it be braided?

Short hair is not an issue; however, A detailed and customized consultation may be required.

What textures of hair do you braid?

All textures of hair can be braided

Do closure pieces and wig units need to be dropped prior to the service?

Yes. All closure pieces and wig units need to be dropped off at least 48 hours before your appointment for customizations.

What types of wigs do you offer?

We make custom closure and braided wigs.

Should I get a relaxer before a braiding or extension service?

No. We do not recommend getting chemical services, such as a fresh relaxer prior to any braiding or extension services because it thins out the natural hair, add a braid foundation to an install, and you have more tension, which will definitely cause breakage and damage to your natural hair. However, for those clients receiving extensions where the natural hair is exposed to cover the wefts is fine.

Do you offer relaxers?

No. We specialize in healthy growing natural hair, so we do not offer relaxers; however, we do have a "relaxer like" service we call the Glamour Fusion that allows the natural hair to be straight for 2-8 weeks. Please be advised that hair textures vary in times for ho w long hair will stay straight. This process is also not permanent.

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